Management Competencies

Being a manager is not about having the word "manager" in your title; it is about having the right mix of knowledge, skills and attitude to do your job. Get this mix right and not only will you be called a manager, you will be a competent manager. Many qualifications include definitions which are based around being competent to fulfil a specific role.

What is competency?

We can define competency as "The quality of being physically and intellectually qualified to perform a certain role". In other words you must not only know what to do and why, but also be able to apply that knowledge in the real word. All the management qualifications require you to be competent in many different areas.

In general terms the "Core Competencies" within the National Managements Standards are:

• Acting assertively
• Behaving ethically
• Building teams
• Communicating
• Focusing on results
• Influencing others
• Thinking and taking decisions
• Searching for Information
• Managing self
• Acting strategically

Competencies can be broken down even further and each management role is unique. Use our job competencies exercise to help define what competencies are important to you and your colleagues in your organisation.

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